---
title: "CNBC: Telehealth Keeps Patients From Flooding the ED | Sutter Health"
description: "CNBC featured Sutter Health's Dr. Albert Chan on how a new online screening tool and video visits helped keep coronavirus-worried patients out of the ED."
url: "https://vitals.sutterhealth.org/research-innovation/cnbc-dr-albert-chan-telehealth-keeps-patients-from-flooding-the-ed"
---

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# CNBC | Dr. Albert Chan | Telehealth Keeps Patients from Flooding the ED

CNBC featured Sutter Health's Dr. Albert Chan on how a new online screening tool and video visits helped keep coronavirus-worried patients out of the ED.

March 13, 2020 by Sutter Health

Sutter Health, a Northern California hospital chain, emailed its patients over the weekend of March 7 to encourage them to use a new online tool if they have symptoms resembling the coronavirus.

The app works by leading patients through a set of questions to find out how they’re feeling, how long they’ve experienced symptoms, their age and medical background, and whether they’ve traveled recently. Those who are concerned can opt to talk to a doctor via video chat.

View Full Article

## Topics

[Technology and Health](https://vitals.sutterhealth.org/search?facets=%5B%7B%22i%22%3A%22c_healthTopics.name%22%2C%22v%22%3A%5B%22Technology+and+Health%22%5D%7D%5D&verticalKey=articles)

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