---
title: "Sutter Health Pilots AI Chatbot for Symptom Checks | Sutter Health"
description: "A CNBC reporter tries Sutter Health's new Ada Health symptom-checking chatbot after food poisoning, weighing AI's promise against a doctor's judgment."
url: "https://vitals.sutterhealth.org/research-innovation/medical-chatbots-could-help-doctors-but-wont-replace-them-as-i-learned-during-a-recent-bout-of-food"
---

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# Medical chatbots could help doctors but won’t replace them, as I learned during a recent bout of food poisoning

A CNBC reporter tries Sutter Health's new Ada Health symptom-checking chatbot after food poisoning, weighing AI's promise against a doctor's judgment.

February 9, 2019 by Sutter Health

Chatbots that analyze users’ symptoms and offer advice are all the rage in Silicon Valley.

But I had never actually used one — until Northern California-based hospital chain Sutter Health gave me early access to a new service they’ve developed with Ada Health, a European tech company that is bringing its symptom-checking software to the United States.

View Full Article

## Topics

[Technology and Health](https://vitals.sutterhealth.org/search?facets=%5B%7B%22i%22%3A%22c_healthTopics.name%22%2C%22v%22%3A%5B%22Technology+and+Health%22%5D%7D%5D&verticalKey=articles)

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