---
title: "Sutter Study: Online Tool Delivers Accurate Cost Estimates | Sutter Health"
description: "A Sutter Health and Stanford study found an online cost tool gave ambulatory patients accurate, real-time price estimates and strong satisfaction scores."
url: "https://vitals.sutterhealth.org/research-innovation/online-price-transparency-tool-benefits-patient-ambulatory-costs-md-magazine-dr-albert-chan-quoted"
---

1.  [Home](https://vitals.sutterhealth.org/) /
2.  [Research & innovation](https://vitals.sutterhealth.org/research-innovation) /
3.  Online Price Transparency Tool Benefits Patient Ambulatory Costs Md Magazine Dr Albert Chan Quoted

# Online Price Transparency Tool Benefits Patient Ambulatory Costs | MD Magazine | Dr. Albert Chan Quoted

A Sutter Health and Stanford study found an online cost tool gave ambulatory patients accurate, real-time price estimates and strong satisfaction scores.

December 12, 2019 by Sutter Health

A cost estimation tool can provide accurate real-time estimates of ambulatory procedures when integrated into the online patient portal, according to new study findings.

A team of California-based investigators from Sutter Health and the Stanford Center for Biomedical Informatics Researchers sought to assess the accuracy and user experience of an online cost estimation tool, which is accessible through a patient portal and informed by real-time data feeds from third-party payers. Their findings showed the tool had an accuracy rate of 83.9%, with strong grades for patient satisfaction as well.

View Full Article

## Topics

[Technology and Health](https://vitals.sutterhealth.org/search?facets=%5B%7B%22i%22%3A%22c_healthTopics.name%22%2C%22v%22%3A%5B%22Technology+and+Health%22%5D%7D%5D&verticalKey=articles)

## Related articles

### [A Workplace Built on Purpose and Possibility](https://vitals.sutterhealth.org/our-people/a-workplace-built-on-purpose-and-possibility)

### [When Communities Lead Healthcare](https://vitals.sutterhealth.org/community-impact/when-communities-lead-healthcare)

### [Sutter Health Collaborates with OpenEvidence to Bring Evidence-Based, AI-Powered Insights into Physician Workflows](https://vitals.sutterhealth.org/media-resources/press-releases/sutter-health-collaborates-with-openevidence-to-bring-evidence-based-ai-powered-insights-into)

### [Sutter Recognized for Using Technology to Improve Care](https://vitals.sutterhealth.org/media-resources/press-releases/sutter-recognized-for-using-technology-to-improve-care)

[See all from Research & innovation](https://vitals.sutterhealth.org/research-innovation)

## Check your Vitals

Get the latest in health innovation, community impact and patient care from Sutter Health — delivered straight to your inbox.

[Subscribe to Vitals](https://vitals.sutterhealth.org/subscribe)

```json
{"@context":"https://schema.org","@type":"MedicalOrganization","name":"Sutter Health","@id":"https://www.sutterhealth.org/#medicalorganization","url":"https://www.sutterhealth.org","logo":"https://www.sutterhealth.org/static/images/sutter-health-logo.svg","address":{"@type":"PostalAddress","streetAddress":"2200 River Plaza Drive","addressLocality":"Sacramento","addressRegion":"CA","postalCode":"95833","addressCountry":"US"},"areaServed":{"@type":"AdministrativeArea","name":"California"},"sameAs":["https://www.facebook.com/SutterHealth","https://www.instagram.com/sutterhealth/","https://x.com/SutterHealth","https://www.youtube.com/sutterhealth","https://www.linkedin.com/company/sutter-health","https://en.wikipedia.org/wiki/Sutter_Health"]}
```

```json
{"@context":"https://schema.org","@type":"WebPage","name":"Sutter Study: Online Tool Delivers Accurate Cost Estimates","description":"A Sutter Health and Stanford study found an online cost tool gave ambulatory patients accurate, real-time price estimates and strong satisfaction scores.","url":"https://vitals.sutterhealth.org/research-innovation/online-price-transparency-tool-benefits-patient-ambulatory-costs-md-magazine-dr-albert-chan-quoted","breadcrumb":{"@id":"https://vitals.sutterhealth.org/research-innovation/online-price-transparency-tool-benefits-patient-ambulatory-costs-md-magazine-dr-albert-chan-quoted#breadcrumblist"}}
```

```json
{"@context":"https://schema.org","@type":"Article","@id":"https://vitals.sutterhealth.org/research-innovation/online-price-transparency-tool-benefits-patient-ambulatory-costs-md-magazine-dr-albert-chan-quoted#article","url":"https://vitals.sutterhealth.org/research-innovation/online-price-transparency-tool-benefits-patient-ambulatory-costs-md-magazine-dr-albert-chan-quoted","headline":"Sutter Study: Online Tool Delivers Accurate Cost Estimates","description":"A Sutter Health and Stanford study found an online cost tool gave ambulatory patients accurate, real-time price estimates and strong satisfaction scores.","articleSection":"Research & innovation","inLanguage":"en-US","datePublished":"2019-12-12T08:11:33-08:00","dateModified":"2026-09-14T13:21:45-07:00","author":[{"@context":"https://schema.org","@type":"Person","name":"Sutter Health"}],"publisher":{"@type":"MedicalOrganization","name":"Sutter Health","@id":"https://www.sutterhealth.org/#medicalorganization","url":"https://www.sutterhealth.org"},"abstract":"A Sutter Health and Stanford study found an online cost tool gave ambulatory patients accurate, real-time price estimates and strong satisfaction scores.","isPartOf":{"@type":"WebSite","@id":"https://vitals.sutterhealth.org/#website","name":"Vitals - Sutter Health","url":"https://vitals.sutterhealth.org"},"mainEntityOfPage":"https://vitals.sutterhealth.org/research-innovation/online-price-transparency-tool-benefits-patient-ambulatory-costs-md-magazine-dr-albert-chan-quoted","keywords":["Technology and Health"]}
```

```json
{"@context":"https://schema.org","@type":"BreadcrumbList","@id":"https://vitals.sutterhealth.org/research-innovation/online-price-transparency-tool-benefits-patient-ambulatory-costs-md-magazine-dr-albert-chan-quoted#breadcrumblist","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://vitals.sutterhealth.org/"},{"@type":"ListItem","position":2,"name":"Research & innovation","item":"https://vitals.sutterhealth.org/research-innovation"},{"@type":"ListItem","position":3,"name":"Online Price Transparency Tool Benefits Patient Ambulatory Costs Md Magazine Dr Albert Chan Quoted"}]}
```
