---
title: "Sutter's Online Symptom Checker Guides Patients to Care | Sutter Health"
description: "Sutter Health's online symptom checker helps patients answer questions about their symptoms and find the right care at the right time and place."
url: "https://vitals.sutterhealth.org/research-innovation/sutter-healths-online-symptom-checker-aims-to-provide-care-at-the-right-time-place"
---

1.  [Home](https://vitals.sutterhealth.org/) /
2.  [Research & innovation](https://vitals.sutterhealth.org/research-innovation) /
3.  Sutter Healths Online Symptom Checker Aims To Provide Care At The Right Time Place

# Sutter Health's online symptom checker aims to provide care at the right time, place

Sutter Health's online symptom checker helps patients answer questions about their symptoms and find the right care at the right time and place.

November 17, 2020 by Sutter Health

![Sutter Health's online symptom checker aims to provide care at the right time, place](https://edge.sitecorecloud.io/sutterhealt962c-sutterhealt8fce-production57cc-4860/media/Project/SutterHealth/Vitals/research-and-innovation/AI-ADA_-300x169-18cc20d9.jpg?h=169&iar=0&w=300 "Sutter Health's online symptom checker aims to provide care at the right time, place")

![Person viewing the ADA symptom checker on their cellphone](https://edge.sitecorecloud.io/sutterhealt962c-sutterhealt8fce-production57cc-4860/media/Project/SutterHealth/Vitals/research-and-innovation/AI-ADA_-300x169-18cc20d9.jpg)

Health systems are well aware of the plethora of apps that invite users to share their symptoms in return for lists of probable conditions and suggested action plans. In fact, some are worried such tools could draw their patients to rival providers.

Several systems have responded by putting symptom checkers on their websites—which, after taking users through a line of questioning, lead them to a list of the system’s facilities. Often that means partnering with the very technology companies whose tools they worry could drive patients to seek care elsewhere.

View Full Article

## Topics

[Technology and Health](https://vitals.sutterhealth.org/search?facets=%5B%7B%22i%22%3A%22c_healthTopics.name%22%2C%22v%22%3A%5B%22Technology+and+Health%22%5D%7D%5D&verticalKey=articles)

## Related articles

### [A Workplace Built on Purpose and Possibility](https://vitals.sutterhealth.org/our-people/a-workplace-built-on-purpose-and-possibility)

### [When Communities Lead Healthcare](https://vitals.sutterhealth.org/community-impact/when-communities-lead-healthcare)

### [Sutter Health Collaborates with OpenEvidence to Bring Evidence-Based, AI-Powered Insights into Physician Workflows](https://vitals.sutterhealth.org/media-resources/press-releases/sutter-health-collaborates-with-openevidence-to-bring-evidence-based-ai-powered-insights-into)

### [Sutter Recognized for Using Technology to Improve Care](https://vitals.sutterhealth.org/media-resources/press-releases/sutter-recognized-for-using-technology-to-improve-care)

[See all from Research & innovation](https://vitals.sutterhealth.org/research-innovation)

## Check your Vitals

Get the latest in health innovation, community impact and patient care from Sutter Health — delivered straight to your inbox.

[Subscribe to Vitals](https://vitals.sutterhealth.org/subscribe)

```json
{"@context":"https://schema.org","@type":"MedicalOrganization","name":"Sutter Health","@id":"https://www.sutterhealth.org/#medicalorganization","url":"https://www.sutterhealth.org","logo":"https://www.sutterhealth.org/static/images/sutter-health-logo.svg","address":{"@type":"PostalAddress","streetAddress":"2200 River Plaza Drive","addressLocality":"Sacramento","addressRegion":"CA","postalCode":"95833","addressCountry":"US"},"areaServed":{"@type":"AdministrativeArea","name":"California"},"sameAs":["https://www.facebook.com/SutterHealth","https://www.instagram.com/sutterhealth/","https://x.com/SutterHealth","https://www.youtube.com/sutterhealth","https://www.linkedin.com/company/sutter-health","https://en.wikipedia.org/wiki/Sutter_Health"]}
```

```json
{"@context":"https://schema.org","@type":"WebPage","name":"Sutter's Online Symptom Checker Guides Patients to Care","description":"Sutter Health's online symptom checker helps patients answer questions about their symptoms and find the right care at the right time and place.","url":"https://vitals.sutterhealth.org/research-innovation/sutter-healths-online-symptom-checker-aims-to-provide-care-at-the-right-time-place","breadcrumb":{"@id":"https://vitals.sutterhealth.org/research-innovation/sutter-healths-online-symptom-checker-aims-to-provide-care-at-the-right-time-place#breadcrumblist"}}
```

```json
{"@context":"https://schema.org","@type":"Article","@id":"https://vitals.sutterhealth.org/research-innovation/sutter-healths-online-symptom-checker-aims-to-provide-care-at-the-right-time-place#article","url":"https://vitals.sutterhealth.org/research-innovation/sutter-healths-online-symptom-checker-aims-to-provide-care-at-the-right-time-place","headline":"Sutter's Online Symptom Checker Guides Patients to Care","description":"Sutter Health's online symptom checker helps patients answer questions about their symptoms and find the right care at the right time and place.","articleSection":"Research & innovation","inLanguage":"en-US","datePublished":"2020-11-17T08:20:38-08:00","dateModified":"2026-09-14T13:32:22-07:00","author":[{"@context":"https://schema.org","@type":"Person","name":"Sutter Health"}],"publisher":{"@type":"MedicalOrganization","name":"Sutter Health","@id":"https://www.sutterhealth.org/#medicalorganization","url":"https://www.sutterhealth.org"},"abstract":"Sutter Health's online symptom checker helps patients answer questions about their symptoms and find the right care at the right time and place.","image":{"@type":"ImageObject","url":"https://edge.sitecorecloud.io/sutterhealt962c-sutterhealt8fce-production57cc-4860/media/Project/SutterHealth/Vitals/research-and-innovation/AI-ADA_-300x169-18cc20d9.jpg?h=169&iar=0&w=300","width":"300","height":"169","caption":"Sutter Health's online symptom checker aims to provide care at the right time, place"},"thumbnailUrl":"https://edge.sitecorecloud.io/sutterhealt962c-sutterhealt8fce-production57cc-4860/media/Project/SutterHealth/Vitals/research-and-innovation/AI-ADA_-300x169-18cc20d9.jpg?h=169&iar=0&w=300","isPartOf":{"@type":"WebSite","@id":"https://vitals.sutterhealth.org/#website","name":"Vitals - Sutter Health","url":"https://vitals.sutterhealth.org"},"mainEntityOfPage":"https://vitals.sutterhealth.org/research-innovation/sutter-healths-online-symptom-checker-aims-to-provide-care-at-the-right-time-place","keywords":["Technology and Health"]}
```

```json
{"@context":"https://schema.org","@type":"BreadcrumbList","@id":"https://vitals.sutterhealth.org/research-innovation/sutter-healths-online-symptom-checker-aims-to-provide-care-at-the-right-time-place#breadcrumblist","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://vitals.sutterhealth.org/"},{"@type":"ListItem","position":2,"name":"Research & innovation","item":"https://vitals.sutterhealth.org/research-innovation"},{"@type":"ListItem","position":3,"name":"Sutter Healths Online Symptom Checker Aims To Provide Care At The Right Time Place"}]}
```