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Sutter Health Takes Decisive Action in Response to Social Media Incident

Sutter Health swiftly terminated the employees responsible for inappropriate social media posts, reinforcing its policies on patient respect and trust.

by Sutter Health
Sutter Health Takes Decisive Action in Response to Social Media Incident

Sutter Health has terminated the employees responsible for the inappropriate and insensitive photos posted on social media. This unacceptable behavior is an outright violation of our policies, shows a lack of respect for our patients and will not be tolerated.

Protecting the trust of those we serve is our highest priority and when that trust is violated, we take swift action to address it. Within 24 hours of becoming aware of the posts, we placed the employees on administrative leave, and within another 24 hours, we terminated those involved as part of this ongoing investigation.

We expect all team members to live our patients-first mission and uphold the highest standards of compassion, professionalism and respect. We are using this inappropriate incident to reinforce our comprehensive policies with all our team members across the organization as part of our commitment to providing all patients with high-quality, compassionate care.

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