Four Sutter-affiliated medical groups were recently recognized by the Integrated Healthcare Association for delivering high-quality care and exceptional patient experience during the 2022 measurement year of IHA’s Align. Measure. Perform. program, focused on Commercial HMO patients.
In existence since 2003, the Align. Measure. Perform. program gives provider organizations a complete picture of their quality, patient experience ratings and resource use, to encourage ongoing improvement. Unique to California, the program collects standardized data from over 200 provider organizations to create reliable performance scores. This commitment to consistency has another benefit too: top performers can be publicly recognized annually.
Clinical Quality
IHA considers 21 different indicators when measuring clinical quality, and only medical groups that score in the 90th percentile or above are designated a top-performer in quality. This year, 18 medical groups out of 176 evaluated received “Top 10 percent” awards for clinical quality, three Sutter-aligned medical groups were among the recipients.
- Sutter Medical Foundation – Sutter Medical Group
- Sutter Palo Alto Medical Foundation – Palo Alto Foundation Medical Group
- Sutter Palo Alto Medical Foundation – Mills-Peninsula Division/Mills-Peninsula Medical Group
Patient Experience
IHA examines five different composite metrics to calculate patient experience, and again only those that score in the 90th percentile or above are designated a top-performer. Only 14 medical groups out of 142 evaluated received “Top 10 percent” awards for patient experience in 2022, two Sutter-aligned medical groups were among the recipients.
- Sutter Gould Medical Foundation – Gould Medical Group
- Sutter Palo Alto Medical Foundation – Mills-Peninsula Division/Mills-Peninsula Medical Group
All state-wide award winners can be viewed in this news release.