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Medical chatbots could help doctors but won’t replace them, as I learned during a recent bout of food poisoning

A CNBC reporter tries Sutter Health's new Ada Health symptom-checking chatbot after food poisoning, weighing AI's promise against a doctor's judgment.

by Sutter Health

Chatbots that analyze users’ symptoms and offer advice are all the rage in Silicon Valley.

But I had never actually used one — until Northern California-based hospital chain Sutter Health gave me early access to a new service they’ve developed with Ada Health, a European tech company that is bringing its symptom-checking software to the United States.

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