Cal Hospital Compare named 11 Sutter hospitals to its Patient Safety Honor Roll — an achievement that reflects the organization’s strong commitment to high-reliability care and a culture where safety is a shared responsibility.
This recognition is particularly meaningful for the organization, as only four of Sutter’s hospitals earned a place on the prestigious Honor Roll in 2024.
“We are deeply proud of our teams for their unwavering commitment to patient safety and improving health outcomes across the communities we serve,” said Dr. William Isenberg, chief medical and quality officer at Sutter Health. “This recognition is a testament to the strong culture of safety that guides everything we do.”
Evaluated across 12 key safety measures and Leapfrog Hospital Safety Grades, these hospitals have shown outstanding dedication to protecting patients and delivering safe, high-quality care.
The 2025 Patient Safety Honor Roll recognizes 93 adult, acute care hospitals with high safety profiles in comparison to other hospitals. The 93 hospitals represent 30% of the 311 adult, acute care hospitals considered for the honor roll.
Hospitals that made Honor Roll at Sutter this year include:
- Sutter Amador Hospital
- Sutter Auburn Faith Hospital
- Sutter Coast Hospital
- Sutter Davis Hospital
- Sutter Lakeside Hospital
- Sutter Maternity & Surgery Center of Santa Cruz
- Sutter Medical Center, Sacramento
- Sutter’s Mills-Peninsula Medical Center
- Sutter’s Novato Community Hospital
- Sutter Santa Rosa Regional Hospital
- Sutter Surgical Hospital North Valley
Commitment to Safety
As a high-reliability organization, Sutter promotes a culture of safety in which everyone is empowered to speak up about potential safety concerns. High Reliability is more than a process, it’s a promise to make care safer and more consistent for every patient, every time. Efforts around this work include:
- The launch of Sutter Safe Care in 2018. The program kicked off Sutter’s journey to becoming a high-reliability organization, with comprehensive training of over 65,000 leaders, physicians, advanced practice clinicians and staff.
- Targeted training to onboard new leaders, employees and physicians, to ensure everyone adopts Sutter Safe Care’s high-reliability behaviors and key practices.
- A reliability coach program that empowers frontline staff to support their peers with high-reliability behaviors. Currently, there are over 1,100 frontline reliability coaches across Sutter Health, and participation in the program continues to grow, year over year.
