An Amwell report states more than half of all consumers expect to rely more heavily on telehealth than they did before the pandemic. The report goes onto to share 92% of providers plan to continue offering video consultations even after it’s safe for in-person visits.
Several telehealth experts, including Sutter Health’s Albert Chan, M.D., M.S., chief of digital patient experience, weigh in as part of an SAP Insights in-depth look into the platform. Can telehealth go beyond a temporary fix to a tried-and-true option, provided the sector can overcome challenges?