Ranks of Medical Assistants Grow to Patients’ Benefit

Ranks of Medical Assistants Grow to Patients’ Benefit

By Meg Walker, Monique Binkley Smith and Liz Madison, Vitals contributors Tina Reed could be referred to as a “first face of medicine.” As a medical assistant at Santa Rosa Same Day Care, she is one of the initial care team members who welcome patients into the busy...
Easing COVID-Testing Anxiety for Kids

Easing COVID-Testing Anxiety for Kids

By Emma Dugas and Liz Madison, Vitals contributors Lessons Learned Dr. Mercedes Kwiatkowski offers three main themes when helping kids through a positive COVID test • Preparation and education • Age-appropriate communication and information-sharing • Good modeling of...