Mental Health Support App Helps Thousands in First Year
Oct 18, 2024
Sutter Health
Scout application screens

By Marycon Young, Vitals contributor

In a world where mental health challenges are more visible than ever, Sutter Health has taken a bold step to offer vital support to young people.

Man's photo with a quoteLast fall, the healthcare system expanded its Scout app, an innovative tool initially launched to improve the mental well-being of teens and young adults. Today, the app is accessible to all youth ages 13 to 22, along with their champions — family members, friends, and caregivers — empowering them to manage their mental health with confidence and ease.

“Scout is more than just an app — it’s a digital toolkit that empowers young people and manage their mental health every day,” said Chris Waugh, chief design and innovation officer at Sutter Health. “We recognize that teens and young adults face unique challenges, and they deserve tools tailored specifically to their needs.”

Since its launch, Scout has gained impressive traction, with over 18,000 downloads, and it’s no surprise why. The app’s innovative approach to mental health earned it a prestigious Webby Award, recognizing its impact on mental health and technological innovation.

Available both as a mobile app and on the web, Scout is more accessible than ever. The platform offers content in both English and Spanish, ensuring a broader audience can benefit from its resources.

“What truly sets Scout apart from other mental health platforms is its non-clinical, educational approach,” said Waugh.

The app takes users on an interactive resilience journey, equipping them with tools to build practical skills that can make a difference in their day-to-day lives.

Harvard University freshman Sarah Yee, who uses Scout daily, explains, “What I love about Scout is that it’s not just something you turn to in a crisis. It’s designed to help you build healthy habits. I use it in the mornings and at night, and it’s a comforting presence that’s always available.”

Regular screenings for anxiety and depression allow users to check in on their mental health, and Scout’s integration with clinical resources ensures those who need more in-depth care are directed to the right place at the right time.

quote Recognizing that mental health challenges is a shared journey, Scout offers resources to the young people’s champions in their lives — family members, friends and caregivers

“Mental health challenges don’t happen in isolation. By educating families and caregivers, we’re creating a stronger support system for young people,” said Waugh. “These resources help caregivers and peers better understand the stressors and challenges that teens and young adults face.”

Yee, who volunteers as a crisis counselor, also sees Scout as an invaluable resource for parents.

“What surprised me most is how interested parents are in Scout,” Yee said. “They find it hard to talk to their kids about mental health. I’ve recommended Scout to parents because it offers a non-confrontational way to support their kids’ mental health without making it seem like a big, scary issue. I also love how Scout’s Champion feature specifically provides support for parents/caregivers so they can empower themselves and become more aware of their mental health.”

With its expanding reach and continued focus on innovation, Scout by Sutter Health is not just an app — it’s a movement. A movement dedicated to empowering the next generation to take charge of their mental well-being, one skill at a time.

 

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